Know how to listen

Active listening is essential to a company's success. Research from Salesforce shows that employees at companies that prioritize active listening are 4.6 times more likely to feel they are able to do their best work. This shows that fostering a culture of listening not only improves individual performance, but also boosts the company's overall results.

1. Source: Salesforce – How engaged employees lead to success

Make better decisions

Companies that use feedback from their employees tend to make better-informed and more effective decisions. Research by McKinsey shows that business units with employee engagement in the top quartile achieve operating profit margins that are up to four percentage points higher than those in the bottom quartile.

Source: mckinsey.com - people-and-organizational-performance

Bypassing the internal power structure

Traditional hierarchies often stifle innovation and transparency by limiting the flow of ideas from all levels of an organization. BrainE4 addresses this challenge by promoting active listening and open communication, enabling the free exchange of insights between teams. The effects of such a culture are clear: engaged employees are 87% less likely to leave their organization, indicating stronger engagement and higher retention rates.

Source: Peoplebox - employee-engagement-statistics

Bring the best ideas and improvement suggestions from the bottom to the top

Front-line employees are a source of practical and innovative ideas due to their proximity to customers and processes. Actively involving and empowering these employees not only promotes innovation, but also has a direct impact on financial performance. Higher profits: Companies with high employee engagement saw a growth rate in earnings per share of 28%, while companies with low employee engagement saw a decline of 11.2%.

Source: Wellable - employee-engagement-statistics-you-should-know

What happens if you don't listen to your employees?

1. Ignoring the voices of employees leads to dissatisfaction and missed opportunities. According to the Gallup 2023 report, dissatisfied employees cost the global economy $8.8 trillion in lost productivity annually, which is 9% of global GDP.

2. Source: Gallup.com – State of the Global Workplace

What happens when you don't value your employees' knowledge?

1. When employees feel undervalued or unmotivated, they are significantly more likely to quit their jobs, resulting in higher hiring costs, loss of institutional knowledge, and operational inefficiencies. About 33% of professionals quit their jobs due to boredom and a search for new challenges.

2. Source: Demandsage - employee-engagement-statistics

Collective intelligence for better decisions

Decisions based on collective intelligence are significantly more likely to be successful. Studies emphasize the measurable advantages of using team intelligence:

• Teams with high collective intelligence perform better on tasks

  A study by MIT Sloan found that groups with high collective intelligence consistently outperform others, regardless of individual intelligence levels. This collective intelligence is based on factors such as better communication, equal participation and social perception. Source: Sloanreview - what-makes-teams-smart

• Collective intelligence improves the effectiveness of problem solving

  According to MIT News, groups with high collective intelligence are better able to solve complex tasks and make informed decisions. This emphasizes the importance of collaboration over individual effort. Source: News - collective-intelligence

  1. Examples from practice of the success of collective decision-making

     Research shows that collective intelligence improves the rate of problem solving by up to 20%, especially in environments where team diversity is encouraged and supported. Source: https://dspace.mit.edu

Experienced employees have the best ideas and the greatest influence on your success

1. Long-standing employees bring unrivaled institutional knowledge, while newer employees and different perspectives contribute fresh and innovative ideas. Combining these elements creates teams that are significantly more effective at solving complex problems.

2. • Diversity and inclusion improve problem-solving

     According to a study by the University of Calgary, diverse and inclusive teams bring a broader range of perspectives and solutions to the table, resulting in more innovative and effective problem-solving. The study emphasizes that teams with different areas of expertise and experiences are better equipped to overcome challenges and achieve optimal outcomes. Source: University of Calgary study on diversity and problem-solving

   • The power of combining experience and new perspectives

     Experienced employees bring deep knowledge of the institution and historical insights, while newer team members bring innovative thinking and challenge to established practices. These dynamics lead to a balanced and comprehensive approach to problem solving.

   • Why inclusive teams succeed

     Teams that embrace diversity and inclusion are better at finding creative solutions, avoiding groupthink, and adapting to complex challenges. By fostering an environment where every voice is heard, organizations can unlock the full potential of their workforce.

Your employees are your greatest innovators

1. Employees are the driving force behind innovation. Their collective experience and creativity often surpass external consultants or market data. Employee-driven innovation thrives when organizations actively support their workforce. A study entitled "Employees as a Source of Innovation: The Role of Perceived Organizational Support in Family Firms" shows that employees make a significant contribution to innovation, especially when they feel valued and supported by their organization.

2. Source: Academia.edu - Employees_as_a_Source_of_Innovation

Culture eats strategy for breakfast

1. Peter Drucker's famous motto still applies: a vibrant corporate culture in which employees feel heard promotes the implementation of strategies, innovation and long-term success. According to PwC's 2021 corporate culture survey , 67% of respondents believe that corporate culture is more important to a company's performance than strategy or operations, and 69% of executives said their corporate culture helped them succeed during the pandemic.

2. Source: PWC - global-culture-survey-2021

Strategies are often lost in translation

1. The Harvard Business Review notes that companies with strong feedback mechanisms are 42% more likely to meet or exceed their strategic objectives, and emphasizes the value of incorporating the employee perspective into decision-making.

2. Source: hbr.org - to-increase-your-shareholders-loyalty-understand-what-matters-to-them

Genuine listening leads to informed decisions

1. Informed decisions reduce risk and lead to better outcomes. According to Gallup, organizations with highly engaged teams see a 21% increase in profitability compared to those with low engagement. By ensuring their employees feel heard, organizations not only improve decision-making but also build resilience during challenging times.

2. Source: Forbes article on employee engagement