Customer experience success stories that move businesses

Connected worldwide – A company uses the collective intelligence of its employees for strategic decisions

1000 employees from around the world – a single, interactive management meeting. Instead of time-consuming workshops and fragmented analyses, a global company brought together its employees from Japan to Mexico in a single, synchronous dialog.

Optimizing fire department strategy in Zurich with stakeholder engagement

Around 7,000 firefighters helped redesign the road rescue concept in the canton of Zurich. Our stakeholder management platform made it possible to involve all relevant parties and to make informed, data-driven decisions. Interactive participation created a solid basis for decision-making for the renewal of the pioneer vehicle fleet.

Collaborative planning for a livable future with citizen experience management

With a participation rate of 24.1% of citizens, key infrastructure projects were prioritized together. Through direct participation, the primary school and the municipal council received a clear picture of public opinion on the future development of the municipality.

Optimizing editorial focus with market research media  for senior citizens

To better serve its readers, a leading magazine for senior citizens turned to market research media to gain valuable target audience insights. This approach allowed the editorial team to align content with the true interests and needs of its readership, ensuring a stronger connection with its audience.

Inclusive city planning: Shaping Bern's neighborhood future

Through community engagement in urban planning, residents of Bern actively contribute to shaping their neighborhood's future. This inclusive city planning approach ensures that everyone’s needs are considered in creating vibrant, functional spaces for all.

Community engagement example  in Nördlich Lägern's future development

Nördlich Lägern is shaping its future through active community engagement examples, and community involvement. Residents are playing a key role in developing a sustainable vision for the region’s growth.

Student Community Engagement at Kaleidos University

Kaleidos University of Applied Sciences focuses on practice-oriented educational programs that drive student community engagement, ensuring higher education student engagement aligns with real-world needs.

Public sector engagement for sustainable urban planning

Effective public sector engagement is crucial for fostering community participation in urban planning. In Lenzburg, this collaborative approach helped create a sustainable and balanced urban development plan that meets the needs of all citizens.

Staff retention strategy in the hospitality industry through real participation

Improving staff retention in the hospitality industry requires real employee involvement. By focusing on effective workforce management, hotels in Weggis have been able to enhance employee loyalty and satisfaction.