Public participation as a basis for sustainable urban planning

Industry

Public sector

Solution

B4 Population dialog

The challenge

How can public spaces be designed to meet the diverse needs of the population?

In the town of Lenzburg, this question arose in particular with regard to the future of its forest. It was to serve as a recreational area, but also fulfill ecological and infrastructural requirements – a complex balancing act that required broad approval.

The solution

Instead of conventional e-participation, which is often dominated by individual interest groups, the city relied on BrainE4.

In an open, interactive process, citizens were able to actively contribute ideas and prioritize the most important suggestions without bias.

Within a short period of time, several hundred ideas were collected, which were then clearly prioritized by around 12,000 interactions by forest visitors.

The results

This participatory approach has not only improved the quality of the decisions, but has also strengthened trust in the planning process.

The result is a viable development plan that takes into account the interests of all relevant groups, not just the loudest ones. Infrastructure measures, leisure facilities and ecological aspects were weighted based on the real needs of the population – not on guesswork or individual opinion leaders.

Continuous dialog

Inclusion of all opinions, not just the loudest voices

Priority check

Fast, reliable prioritization of the most important concerns

Innovation radar

Evidence-based decisions instead of speculative planning

Success

Transparent, democratic process with broad acceptance

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Success stories

Real voices. Clear decisions. Tangible impact.

B4 Population dialog | Public sector

Aesch ZH is shaping its future together

With a participation rate of 24.1% of citizens, central infrastructure projects were prioritized together. Through direct participation, the primary school and the municipal council received a clear picture of public opinion on the future development of the community.

Read more

B4 Customer Experience | Media & Publishers

A magazine for senior citizens is now being geared to the wishes of its readers

Readers helped a leading magazine for seniors to optimize its editorial focus. Unbiased feedback from 45,000 readers helped a leading magazine for seniors to tailor its content precisely to the needs of its target group.

Read more
B4 Employee experience | Militia organizations

Future-proof fire service infrastructure thanks to broad participation

Around 7,000 members of the fire brigade helped to redesign the road rescue concept in the canton of Zurich. Interactive participation created a sound basis for decision-making in the renewal of the pioneer vehicle fleet.

Read more
B4 Population dialog | Public sector

Aesch ZH is shaping its future together

With a participation rate of 24.1% of citizens, central infrastructure projects were prioritized together. Through direct participation, the primary school and the municipal council received a clear picture of public opinion on the future development of the community.

Read more

B4 Customer Experience | Media & Publishers

A magazine for senior citizens is now being geared to the wishes of its readers

Readers helped a leading magazine for seniors to optimize its editorial focus. Unbiased feedback from 45,000 readers helped a leading magazine for seniors to tailor its content precisely to the needs of its target group.

Read more
B4 Employee experience | Militia organizations

Future-proof fire service infrastructure thanks to broad participation

Around 7,000 members of the fire brigade helped to redesign the road rescue concept in the canton of Zurich. Interactive participation created a sound basis for decision-making in the renewal of the pioneer vehicle fleet.

Read more
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