Strengthen employee loyalty in the long term – through real participation

Industry

Hospitality & Tourism

Solution

B4 Employee Experience

The challenge

The shortage of skilled labor particularly affects the hotel industry.

Nine hotels in the Weggis region were looking for a sustainable solution to reduce fluctuation and become more attractive as an employer. However, traditional employee surveys did not provide any in-depth insights into what really needed to be changed.

The solution

With the help of BrainE4, the hotels were able to actively involve their employees.

In an open dialog, the central drivers for dissatisfaction and fluctuation were identified and transparently evaluated in a structured prioritization process.

The results

Instead of making assumptions, the hotels were given clear and actionable measures

The measures were based on the actual needs of the employees. This data-driven approach helped to develop specific improvements and achieve greater satisfaction and loyalty in the long term.

Continuous dialog

Actively involve employees instead of conducting passive surveys

Innovation radar

Recognizing the real reasons for fluctuation

Priority check

Fast, clear and actionable insights

Success

Increasing employer attractiveness through targeted measures

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Success stories

Real voices. Clear decisions. Tangible impact.

B4 Population dialog | Public sector

Aesch ZH is shaping its future together

With a participation rate of 24.1% of citizens, central infrastructure projects were prioritized together. Through direct participation, the primary school and the municipal council received a clear picture of public opinion on the future development of the community.

Read more

B4 Customer Experience | Media & Publishers

A magazine for senior citizens is now being geared to the wishes of its readers

Readers helped a leading magazine for seniors to optimize its editorial focus. Unbiased feedback from 45,000 readers helped a leading magazine for seniors to tailor its content precisely to the needs of its target group.

Read more
B4 Employee experience | Militia organizations

Future-proof fire service infrastructure thanks to broad participation

Around 7,000 members of the fire brigade helped to redesign the road rescue concept in the canton of Zurich. Interactive participation created a sound basis for decision-making in the renewal of the pioneer vehicle fleet.

Read more
B4 Population dialog | Public sector

Aesch ZH is shaping its future together

With a participation rate of 24.1% of citizens, central infrastructure projects were prioritized together. Through direct participation, the primary school and the municipal council received a clear picture of public opinion on the future development of the community.

Read more

B4 Customer Experience | Media & Publishers

A magazine for senior citizens is now being geared to the wishes of its readers

Readers helped a leading magazine for seniors to optimize its editorial focus. Unbiased feedback from 45,000 readers helped a leading magazine for seniors to tailor its content precisely to the needs of its target group.

Read more
B4 Employee experience | Militia organizations

Future-proof fire service infrastructure thanks to broad participation

Around 7,000 members of the fire brigade helped to redesign the road rescue concept in the canton of Zurich. Interactive participation created a sound basis for decision-making in the renewal of the pioneer vehicle fleet.

Read more
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