The challenge

The shortage of skilled labor particularly affects the hotel industry.

Nine hotels in the Weggis region were looking for a sustainable solution to reduce fluctuation and become more attractive as an employer. However, traditional employee surveys did not provide any in-depth insights into what really needed to be changed.

The solution

With the help of BrainE4, the hotels were able to actively involve their employees.

In an open dialog, the central drivers for dissatisfaction and fluctuation were identified and transparently evaluated in a structured prioritization process.

The results

Instead of making assumptions, the hotels were given clear and actionable measures

The measures were based on the actual needs of the employees. This data-driven approach helped to develop specific improvements and achieve greater satisfaction and loyalty in the long term.