Inclusive city planning: Shaping Bern's neighborhood future

Industry

Public sector

Solution

B4 Citizens' Voice

The challenge

How can community engagement in urban planning create vibrant, inclusive neighborhoods?

For some time, efforts have been made in the Wyler district of Bern to calm traffic and make public spaces more attractive for everyone. Several initiatives from the local population, as well as a proposal from the district commission, have brought the issue to the fore.

To ensure that the planned large-scale Wyler meeting zone really meets the needs of local residents, it is essential to work closely with residents and users through community engagement in urban planning.

The solution

Using BrainE4 for community engagement in urban planning through an interactive platform

Where all relevant groups could directly contribute their experiences and ideas. Residents, passers-by, strollers, and co-creators had the opportunity to actively participate by answering questions, formulating their own suggestions, and evaluating the ideas of others through experience management solutions that enabled seamless and real-time engagement.

The results

Inclusive city planning: An open dialog for community engagement and local perspectives

The city of Bern received a well-founded basis for decision-making that reflects the actual needs of the people through community engagement in urban planning, – not just the opinions of individual interest groups.

The project is now being further developed on the basis of these findings in order to create a meeting zone that harmoniously combines mobility, quality of stay and living space, reflecting the principles of inclusive city planning.

Continuous dialog

Actively involve residents and users in the planning

Innovation radar

Highlighting real experiences and local expertise

Priority check

Designing traffic calming based on a broad consensus

Success

Efficient, transparent planning process with high acceptance. This process highlights how community involvement leads to decisions that reflect the diverse needs and priorities of the entire population.

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Success stories

Real voices. Clear decisions. Tangible impact.

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B4 Digital Town Meeting | Government & public services

Collaborative planning for a livable future with citizen experience management

With a participation rate of 24.1% of citizens, key infrastructure projects were prioritized together. Through direct participation, the primary school and the municipal council received a clear picture of public opinion on the future development of the municipality.

Read more

B4 Customer Experience | Media & Publishers

Optimizing editorial focus with market research media  for senior citizens

To better serve its readers, a leading magazine for senior citizens turned to market research media to gain valuable target audience insights. This approach allowed the editorial team to align content with the true interests and needs of its readership, ensuring a stronger connection with its audience.

Read more
B4 Employee experience | Militia organizations

Optimizing fire department strategy in Zurich with stakeholder engagement

Around 7,000 firefighters helped redesign the road rescue concept in the canton of Zurich. Our stakeholder management platform made it possible to involve all relevant parties and to make informed, data-driven decisions. Interactive participation created a solid basis for decision-making for the renewal of the pioneer vehicle fleet.

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