Financial services

Capture market and customer sentiment in real time

Whether retail banking or internal transformation—decisions rely on genuine signals. BrainE4 combines anonymous feedback from customers, employees, and sales teams.

The challenge

  • Customer needs change rapidly—traditional analytics lag behind

  • Regulatory demands increase pressure on precision and compliance

  • Historical data alone fails to deliver actionable real-time insights

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The solution

BrainE4 delivers valid, anonymous insights straight from the market and your organization. Structured real-time feedback loops provide:

  • Market Transparency: Instant visibility into trends and compliance risks

  • 360° Perspective: Unified views from customers, employees, and sales

  • Data-Driven Recommendations: For product, pricing, and channel strategies

Results

  • Faster responses to market shifts

  • Higher conversion rates and reduced investment risk

  • Stronger customer and employee engagement through tailored offerings

  • Efficient compliance processes

Opportunity Radar

Identifies new market potentials and growth areas before competitors

Conflict radar

Exposes tensions between customers, sales, and internal teams early

Impulse Radar

Engages employees and customers to surface optimization opportunities across the customer journey

Priority compass

Highlights the topics that matter most now — for strategic decisions with buy-in and impact

Success stories

Real voices. Clear decisions. Tangible impact.

Digital Landsgemeinde | Citizen Dialogue
Public Sector & Government

Digital citizen participation for a livable community

In Aesch (ZH), digital citizen participation enables residents to actively shape infrastructure projects – creating a sustainable and livable community.

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Leadership Radar | Customer Experience
Media & Publishers

Audience-driven editorial strategy for a senior magazine
To optimize the editorial direction of a leading senior magazine, target group insights were integrated directly into the content strategy – delivering content that truly resonates.

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Leadership Radar | Employee Experience
Militia organizations

Firefighting strategy with full support – every perspective at the table

Through stakeholder integration and a continuous dialogue process, the Canton of Zurich developed a future-proof firefighting strategy that is supported by all involved.

Read more

Digital Landsgemeinde | Citizen Dialogue
Public Sector & Government

Digital citizen participation for a livable community

In Aesch (ZH), digital citizen participation enables residents to actively shape infrastructure projects – creating a sustainable and livable community.

Read more

Leadership Radar | Customer Experience
Media & Publishers

Audience-driven editorial strategy for a senior magazine
To optimize the editorial direction of a leading senior magazine, target group insights were integrated directly into the content strategy – delivering content that truly resonates.

Read more

Leadership Radar | Employee Experience
Militia organizations

Firefighting strategy with full support – every perspective at the table

Through stakeholder integration and a continuous dialogue process, the Canton of Zurich developed a future-proof firefighting strategy that is supported by all involved.

Read more

What clients say about us

I logged into the platform every day to see how opinions were evolving. Because just like me, the employees noticed that ideas were developing. More and more people got involved, and new suggestions and ideas kept coming in. It was a great personal experience, I have to say.
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Matthias Schupp, CEO – Medartis AG

The reports provided us with more robust, reliable data than a municipal assembly or an information evening could deliver. Moreover, voices were heard that otherwise would not have spoken out loudly.
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André Guyer, Mayor - Aesch (ZH)

BrainE4 is many times more efficient than a survey, and the application is incredibly simple and intuitive. I can collect ideas and opinions, have them evaluated simultaneously, and receive a ready-to-use analysis at the end. Brilliant!

Thomas Geier, CFO – Aveniq IT Services

It was completely different from a survey, where you lose interest the moment you even see it. It was obvious that many people really enjoyed the playful approach with BrainE4. BrainE4 gave us first-class validation.
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Sebastian Clausen, Transport Planner – City of Bern

With BrainE4, we engaged our readers and gained a clear, representative picture of their preferences. I recommend BrainE4 to any publisher who wants to truly understand what their audience wants.

Marianne Noser, Editor-in-chief – Zeitlupe

With BrainE4, we were able to engage thousands of residents in the Nördlich Lägern region, comprising 48 municipalities, in a broad, anonymous, and interactive way for the first time — beyond just the loudest voices. I recommend BrainE4 to anyone who wants genuine citizen participation.

Dr. Christopher Müller, Co-President – Nördlich Lägern Regional Conference

Using BrainE4 allowed us to gain valuable and innovative insights into our business – enabling us to enhance the learning experience for Kalaidos students.

Prof. Markus Prandini – Kaleidos University of Applied Science

Every opinion is respected and treated fairly. With BrainE4, emotions can be channeled and managed optimally. Anonymity is guaranteed. Everyone can share their opinion without being exposed to criticism.
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Peter Ammann, Municipal Councillor - Besenbüren

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