Government & Public Services

Making decisions through civic engagement for greater support

Citizens want to help shape their future, administrations want to work efficiently, and political projects want to enjoy broad acceptance. However, special interests often dominate, while the silent majority is barely heard.

The challenge

How can the public sector make decisions that are supported by the people involved?

Citizens are demanding more transparency and a greater say, administrations are under pressure to be efficient, and political processes often fail due to resistance.

Conventional surveys only provide snapshots, individual opinions dominate the discourse, and decisions are often delayed or met with resistance. Without a comprehensive picture of opinions, decision-making remains difficult – with high political and economic risks. In contrast, community engagement in urban planning offers a more holistic view of public sentiment, allowing for informed, timely decisions.

The solution

BrainE4 provides clarity – with real voices instead of assumptions.

BrainE4 captures the opinions of all relevant groups anonymously, in a structured way and in real time, providing clarity through powerful stakeholder management software while enhancing civic engagement.

Managers receive a precise, unadulterated overall picture from the population, the administration and the political leadership. This makes priorities visible, challenges can be identified at an early stage and decisions can be made based on facts – faster, more confidently and with less resistance.

The result

What happens when real 360° listening takes place?

When civic engagement is prioritized, citizens feel their voices are heard, making them more likely to accept decisions that are backed by comprehensive policy impact analysis.
Administrative staff work more efficiently because their concerns are taken into account.
Problems are identified early on and solved in a targeted manner before they escalate.
Strategic decisions are more sustainable and impactful based on real-time civic engagement and detailed policy impact analysis.

Involving citizens

Genuine participation instead of special interests: BrainE4 shows what the majority really thinks.

Strengthening administrations

BrainE4 helps administrations spot problems early, using policy impact analysis to create stronger teams.

Strategic vision

The real-time snapshot of the mood in administration, management and society.

Success

Faster, fact-based, transparent – for an administration with a future. This process is a great community engagement example, showing how real-time feedback drives decision-making and public trust.

Success stories

Real voices. Clear decisions. Tangible impact. Achieve sustainable engagement and real results with the stakeholder management platform and real-time interaction.

B4 Digital Town Meeting | Government & public services

Collaborative planning for a livable future with citizen experience management

With a participation rate of 24.1% of citizens, key infrastructure projects were prioritized together. Through direct participation, the primary school and the municipal council received a clear picture of public opinion on the future development of the municipality.

B4 Customer Experience | Media & Publishers

Optimizing editorial focus with market research media for senior citizens

To better serve its readers, a leading magazine for senior citizens turned to market research media to gain valuable target audience insights. This approach allowed the editorial team to align content with the true interests and needs of its readership, ensuring a stronger connection with its audience.

B4 Employee experience | Militia organizations

Optimizing fire department strategy in Zurich with stakeholder engagement

Around 7,000 firefighters helped redesign the road rescue concept in the canton of Zurich. Our stakeholder management platform made it possible to involve all relevant parties and to make informed, data-driven decisions. Interactive participation created a solid basis for decision-making for the renewal of the pioneer vehicle fleet.

B4 Digital Town Meeting | Government & public services

Collaborative planning for a livable future with citizen experience management

With a participation rate of 24.1% of citizens, key infrastructure projects were prioritized together. Through direct participation, the primary school and the municipal council received a clear picture of public opinion on the future development of the municipality.

B4 Customer Experience | Media & Publishers

Optimizing editorial focus with market research media for senior citizens

To better serve its readers, a leading magazine for senior citizens turned to market research media to gain valuable target audience insights. This approach allowed the editorial team to align content with the true interests and needs of its readership, ensuring a stronger connection with its audience.

B4 Employee experience | Militia organizations

Optimizing fire department strategy in Zurich with stakeholder engagement

Around 7,000 firefighters helped redesign the road rescue concept in the canton of Zurich. Our stakeholder management platform made it possible to involve all relevant parties and to make informed, data-driven decisions. Interactive participation created a solid basis for decision-making for the renewal of the pioneer vehicle fleet.

What clients say about us

BrainE4 is many times more efficient than a traditional survey and it is very easy and intuitive to use. I can collect ideas and opinions and have them evaluated at the same time, and at the end I get a ready-to-use evaluation. Great!

Thomas Geier
CFO and Member of the Executive Board, Aveniq IT Services

We have gained a broad and independent insight into how the people of Lenzburg use the forest today and how they would like to use it in the future.

Andreas Schmid
Deputy Mayor, City of Lenzburg

We were able to quickly find out what our target group thought, without a lot of effort.

Kimon Arvanitis
Managing Director, Smart City Alliance

I can recommend BrainE4 to any publisher and editorial team! We hadn't expected such a high level of engagement from our readership. Every reader was involved in over 100 interactions.

Valentin Kälin
Co-owner & Co-Founder – Medienart AG

BrainE4 exceeded our expectations. The insight hub allowed us to capture a broad and representative range of opinions, ideas and suggestions that would have been difficult to obtain using traditional methods.

Dr. Andreas Jäggi
Andreas Jäggi Communications Consultancy, Zurich

Using BrainE4 has given us far-reaching and innovative insights into our business, enabling us to improve the educational experience of Kalaidos students.

Markus Prandini
Professor of Innovation and Entrepreneurship,
Kaleidos University of Applied Sciences, Zurich

I recommend BrainE4 to all political decision-makers and authorities who want to quickly gain authentic, high-quality insights and implement interactive citizen participation.

Dr. Christopher Müller
Co-President, Nördlich Lägern Regional Conference

We were impressed by how quickly and easily we could access important data at any time and with full transparency. We had very little internal work involved and felt well advised and supported by the BrainE4 team.

Marianne Noser
Editor-in-chief, ZEITLUPE magazine

Thanks to the swarm intelligence of BrainE4, we were able to gain inspiring answers and creative impulses on pressing issues in the hospitality industry.

Janine Bolliger
, Business Development & Education Specialist, HotellerieSuisse

Making decisions through civic engagement for greater support

How can the public sector make decisions that are supported by the people involved?

BrainE4 provides clarity – with real voices instead of assumptions.

What happens when real 360° listening takes place?

Success stories

Collaborative planning for a livable future with citizen experience management

Optimizing editorial focus with market research media for senior citizens

Optimizing fire department strategy in Zurich with stakeholder engagement

Collaborative planning for a livable future with citizen experience management

Optimizing editorial focus with market research media for senior citizens

Optimizing fire department strategy in Zurich with stakeholder engagement

What clients say about us

Experience BrainE4's collaborative innovation in action